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Client Communications

Inform and empower landlords and tenants

Lettings is a people business. Our automated communications for landlords, tenants and contractors help you spend less time on e-mails and invoicing, and more time building relationships.

Landlord communications

Keep your landlords fully informed

Give your landlords a fully-itemised monthly statement showing rent payments, contractor payments and commission deductions – without lifting a finger.

  • 24/7 rental payment data access via the Owner app (iOS and Android)
  • Included at no extra cost
  • All the info your landlords need for tax season
The PayProp Owner app dashboard
Tenant communications

Manage tenants

01

Welcome letters

Start the tenant relationship right with a tenant welcome letter branded with your logo, letting them know all the different ways they can pay the rent.

02

Invoices

Easy tenant invoicing lets you set their rent once and automatically send a new detailed invoice by e-mail each month, including ways to pay.

03

Statements

Every month tenants get a customised statement from your agency that includes all their invoiced amounts, payments and refunds – ensuring total transparency.

04

Rent receipts

Automated proof-of-payment notifications give your tenants the confidence that their rent payments have been received, reconciled, and are safe and secure.

05

Tenant portal

Tenants have their very own Tenant portal, branded with your agency name, logo and contact details. This easy-to-use online portal gives tenants complete access to all their payment information including their damage deposit balance.

A happy PayProp tenant holding a key

Property management software communications

Contractor payment communication sorted

Cut down on calls from your contractors asking if they've been paid, thanks to our automated payment advices. When an invoice is settled through PayProp, they will receive a professionally branded statement showing how much has been paid and for what job.

Contractors at work
Create invoice button
Chris Lesky
Chris Lesky
PADRentals
Since we implemented PayProp, by the third or fourth (of the month) we have 70-80% of our landlords paid out.

More features

Landlord & tenant benefits

The true test of PropTech's value is if it can also help your clients – whether indirectly by speeding up payment processes, or directly.

Tenant portal

Give your tenants access to their own Tenant portal, hosted by PayProp but branded with your agency name, logo and contact details.

Maintenance

PayProp’s maintenance tickets give you a simple and convenient way to manage maintenance and repairs.

See PayProp in action

Let us show you how to get more out of work and more out of life!

  • Real-time property management
  • Real-time bank integration
  • Real-time reconciliation & payments