Superior service
But the platform is not the only benefit Carol receives at audit time, PayProp’s world-class client support team are also just a phone call or e-mail away and ready to help.
“The support that we get from PayProp first of all is phenomenal. If the auditors have got any questions and there's something that they're not understanding on a report or statement, they can just phone client support, and the problems are quickly resolved, which is fantastic.” Carol Reynolds, Area Principal
Peace of mind
From a fiduciary duty perspective, PayProp has become a lynchpin for Carol and her team. The platform's automated processes that take the money through the various stages of financial reconciliation ensures compliance, and the layered security measures offer additional safeguards. Carol underscores the importance of these measures in helping everyone involved relax about the significant fiduciary duty to clients.
“PayProp has really helped me to sleep at night, and I think my staff feel the same way. All of these little safety measures help all of us relax about this massive fiduciary duty that we have to our clients. And that, in itself, is probably the most important and fundamental reason why I invested in PayProp, and I would never do it any other way.” Carol Reynolds, Area Principal
Concerned about your trust account security? Book a demo now to see how PayProp can help give you peace of mind over your rental payments.
