Our support team is always there for you

Support

World-class support

At PayProp, we’re in the business of enabling property rental businesses of any size to easily manage their properties and finances. Besides getting a supercharged, easy-to-use platform with countless features, we know the other key to your success is world-class customer service.

Unlimited support

We are here for you

Our support team takes something everyone dreads – calling for help – and turns it into a delightful, productive experience. Our team will always have your back.

We have won 18 Estas awards, we keep them in our office
6
number of ESTAS awards

Fantastic free training, now and forever

Stay up to date with comprehensive onboarding assistance, post-implementation and refresher training for new staff, and training on feature updates for ever-changing industry needs.

Answers within minutes, by phone or e-mail

Our support team is ready to help if you ever get stuck. Get answers over e-mail or by phone.

Speak to a real person

We have a world-class South Africa-based support team that is just a phone call away.

The PayProp support team in the office

Property management software support

Personalised PayProp support

When you join PayProp, you'll be teamed up with a dedicated account manager, available to you anytime support is needed.

  • We get to know your agency
  • Your team gets a dedicated onboarder
Jenny Randall
Jenny Randall
Hunters
“
I always receive a prompt response to e-mails and all calls are answered in a timely and friendly manner. I feel treated as a team member whereby they are keen to offer good, helpful advice and readily explain anything I'm unsure about, helping me to do my job with ease and enjoy the product I am using.
”

PayProp clients put people first

If you're a property professional who puts people first, PayProp is for you.

a woman sitting at a desk with a laptop
Emma Louise Morrise
Rentals.com Supreme
a man with a beard and a black shirt
Paul Stevens
Just Property
a man in a suit sitting at a desk
Dylan Coffen
Dormehl Phalane
a man in a gray jacket standing next to a helicopter
Jaco Truter
Jaco Truter Real Estate
a woman sitting at a desk with a laptop
Carol Reynolds
Pam Golding Properties Area Principal
More customer stories

See the impact of PayProp on real rental agencies

Gauteng Skyline

How Thoka Properties created a thriving rental business with PayProp

200+
properties
Precious Thoka started in the real estate business in 2013, having previously been in the civil engineering industry. After serving as an agent and then branch manager in other agencies, he founded Thoka Properties in 2018. The company currently operates in Gauteng (the three metros of Tshwane, Johannesburg and Ekurhuleni) and Limpopo (Mokopane and Polokwane).
Port Elizabeth, Eastern Cape, South Africa

How RE/MAX achieved increased growth and efficiency with PayProp

900+
properties
By using new systems and technologies to save time and streamline processes, a RE/MAX brokerage in the Eastern Cape has grown its rental book of about 60 units to nearly 1 000 domestic rentals in just 10 years.

More features

Integrations

Your data is enriched through our integrations with your other apps and tools.

Security and compliance

Thousands of agents trust PayProp to manage their payments, so our top priority is to ensure that their data is kept secure.

Business continuity

Our fast & responsive platform scales dynamically to adapt to your changing requirements, whenever you need it.

See PayProp in action

Let us show you how to get more out of work and more out of life!

  • Real-time property management
  • Real-time bank integration
  • Real-time reconciliation & payments
087 820 7368