PayProp training sessions

Become a PayProp expert

South Africa customer training schedule

How does it work?

As a PayProp user you have access to unlimited training, now and forever. Our friendly team is ready to help you and your agency thrive. Stay up to date with comprehensive onboarding, post-implementation and refresher training for new staff, feature updates and ever-changing industry needs. Have a look at the available sessions below and book your training session today.

It’s free

You have access to free, unlimited training for your lifetime as a customer.

Duration

Sessions usually last two hours, unless otherwise specified.

Online via Zoom

Training will take place over Zoom. You will receive a link via e-mail.

Cancellation policy

Please give at least 24 hours notice if you need to cancel a session.

February

Tenant Assessment Report & Credit Check Training (TAR)
February 7, 2025 9:00 AM

Tenant Assessment Report & Credit Check Training (TAR)

2.5h
80 participant maximum

Understanding the importance of a credit check. Join us in this session to learn how to do a credit check but, most importantly how to interpret the data to ascertain what the potential tenants payment behaviour looks like, level of indebtedness but most importantly - what to look out for.

Session 1 : Setting up a property
February 10, 2025 9:00 AM

Session 1 : Setting up a property

2.5h
80 participant maximum

Join us as we go through the basics of adding a new property to PayProp and linking it to the relevant owner and tenant. We’ll also show you how to raise a deposit invoice and how to invest it in an interest-bearing account. This session is perfect for anyone new to PayProp in your team or as a refresher.

Session 2 : Payment automation and your rental portfolio
February 10, 2025 2:00 PM

Session 2 : Payment automation and your rental portfolio

2.5h
80 participant maximum

Learn how to automate the mundane parts of the rental process by creating pre-set payment rules and instructions. A little time upfront will save you days in the long run while minimising any accounting errors. This session is ideal for anyone involved in handling client money.

Session 3 : Reconciling and approving funds
February 11, 2025 9:00 AM

Session 3 : Reconciling and approving funds

2h
80 participant maximum

Understand the importance of accurately reconciling and approving payments. We demonstrate the reconciliation process and how to approve payments to avoid any mistakes. This session is essential to principals or anyone responsible for the flow of any funds.

Session 4 : Deposits - how to refund or transfer them from one property to another
February 12, 2025 9:00 AM

Session 4 : Deposits - how to refund or transfer them from one property to another

2h
80 participant maximum

Discover how to refund a tenant deposit when a lease expires and how to move a deposit from one property to another property you manage if the tenant moves home. The session is aimed at anyone who deals with deposits or the refund process.

Session 5:  Reports
February 13, 2025 9:00 AM

Session 5: Reports

2h
80 participant maximum

Our reports give you everything you need to know about the health of your rental book. Learn how to interpret the Income report, the value of the active tenants' report and importance of the Invoices, credit/debit notes report. This session is designed for principals and portfolio managers.

Session 6 : Import & Export
February 14, 2025 9:00 AM

Session 6 : Import & Export

2.5h
80 participant maximum

If you have ever wondered how to change the bulk of your data in one go, this is the session you want to attend. Whether you want to change lead days throughout your portfolio or even if you want to switch on all notifications via SMS, let us show you how to change your data by using the import & export functionality.

March

Tenant Assessment Report & Credit Check Training (TAR)
March 10, 2025 9:00 AM

Tenant Assessment Report & Credit Check Training (TAR)

2.5h

Understanding the importance of a credit check. Join us in this session to learn how to do a credit check but, most importantly how to interpret the data to ascertain what the potential tenants payment behaviour looks like, level of indebtedness but most importantly - what to look out for.

Session 1 : Setting up a property
March 11, 2025 9:00 AM

Session 1 : Setting up a property

2.5h

Join us as we go through the basics of adding a new property to PayProp and linking it to the relevant owner and tenant. We’ll also show you how to raise a deposit invoice and how to invest it in an interest-bearing account. This session is perfect for anyone new to PayProp in your team or as a refresher.

Session 2 : Payment automation and your rental portfolio
March 11, 2025 2:00 PM

Session 2 : Payment automation and your rental portfolio

2.5h

Learn how to automate the mundane parts of the rental process by creating pre-set payment rules and instructions. A little time upfront will save you days in the long run while minimising any accounting errors. This session is ideal for anyone involved in handling client money.

Session 3 : Reconciling and approving funds
March 12, 2025 9:00 AM

Session 3 : Reconciling and approving funds

2h

Understand the importance of accurately reconciling and approving payments. We demonstrate the reconciliation process and how to approve payments to avoid any mistakes. This session is essential to principals or anyone responsible for the flow of any funds.

Session 4 : Deposits - how to refund or transfer them from one property to another
March 13, 2025 9:00 AM

Session 4 : Deposits - how to refund or transfer them from one property to another

2h

Discover how to refund a tenant deposit when a lease expires and how to move a deposit from one property to another property you manage if the tenant moves home. The session is aimed at anyone who deals with deposits or the refund process.

Session 5:  Reports
March 14, 2025 9:00 AM

Session 5: Reports

2h

Our reports give you everything you need to know about the health of your rental book. Learn how to interpret the Income report, the value of the active tenants' report and importance of the Invoices, credit/debit notes report. This session is designed for principals and portfolio managers.

Session 6 : Import & Export
March 17, 2025 9:00 AM

Session 6 : Import & Export

2.5h

If you have ever wondered how to change the bulk of your data in one go, this is the session you want to attend. Whether you want to change lead days throughout your portfolio or even if you want to switch on all notifications via SMS, let us show you how to change your data by using the import & export functionality.

Mastering PayProp 1 : The Dashboard
March 18, 2025 9:00 AM

Mastering PayProp 1 : The Dashboard

2h

Optimise your dashboard by ensuring the most important reports are up to date and an accurate representation of your rental portfolio. This session is aimed at any admin users of the platform.

Mastering PayProp 2: Tenants in Arrears , inactive tenants with deposits and tenants in a credit
March 18, 2025 2:00 PM

Mastering PayProp 2: Tenants in Arrears , inactive tenants with deposits and tenants in a credit

2h

Learn how to use the platform’s advance arrears chasing functions. Easily identify any old tenants that still have deposits in your account and learn how to manage any tenants in credit. We recommend this session for anyone who manages the tenant rental payment process.

Mastering PayProp 3 : Account profile & Additional PayProp features
March 19, 2025 9:00 AM

Mastering PayProp 3 : Account profile & Additional PayProp features

2h

During this session, you’ll learn about all the time-saving additional features that you might have missed – the Owner app, the Tenant portal, Ozow payments, Bill fees to tenants, and Letters of demand. We have designed this session to help all users get the most out of PayProp.

April

Dates to be released soon.

May

Dates to be released soon.

June

Dates to be released soon.

July

Dates to be released soon.

August

Dates to be released soon.

September

Dates to be released soon.

October

Dates to be released soon.

November

Dates to be released soon.

December

Dates to be released soon.